Contact Us
Embassy of the United States of America
| Postal Address: | Embassy of the United States of America P.O. Box 1190, Wellington, New Zealand
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| Street Address: | 29 Fitzherbert Terrace, Thorndon, Wellington, New Zealand |
| Ph: | +64 4 462 6000 |
| Fax: | +64 4 499 0490 |
| Hours: | Monday through Friday 9.00 to 5.00pm. |
To view a the street map of the Consular General and the U.S. Embassy, please proceed to the U.S. Embassy of New Zealand website.
Consulate General of the United States of America
For ALL American Citizen Services
| Postal Address: | Consulate General of the United States of America Private Bag 92022, Auckland, New Zealand |
| Street Address: | 3rd Floor, Citibank Building, 23 Customs St, Auckland (cnr. Commerce St) |
| Ph: | +64 9 303 2724 Extns: 2842/2848/2856.
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| Fax: | +64 9 366 0870
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| Hours: | 8.00am - Noon Monday through Friday for walk-in service. 7:30am - 4.00pm Monday through Friday for phone inquiries. |
For Immigrant Visas
Hours: 8.00am to Noon for applications/interviews.
Phone 0900 878 472 - A charge of NZ$3.45 per minute will be made to your telephone bill after the first minute of your call.
ALL ENQUIRIES MUST BE DIRECTED TO THIS NUMBER. WE NO LONGER ANSWER E-MAIL, OR WRITTEN INQUIRIES ABOUT IMMIGRANT VISA MATTERS.
For Non Immigrant Visas
Hours: 8.00am to Noon ONLY for applications/interviews.
N.B. For phone enquiries and scheduling appointments for visa interviews contact: 0900 878 472 -- 0900 US VISA
A charge of NZ$3.45 per minute will be made to your telephone bill after the first minute of your call.
We no longer answer e-mail, phone or written inquiries about non-immigrant visa matters.
Please have your passport details to hand when you make this call.
Due to the individual nature of visa/immigration and other consular queries, we cannot answer these particular questions by e-mail.
Please make your inquiries by phone or in person.
All offices are closed on weekends and U.S. and New Zealand public holidays. To view the U.S. and public holidays, please proceed to the U.S. Embassy of New Zealand website
After Hours Emergency Assistance
Please phone +64 4 462 6000 and leave a message. The Duty Officer will return your call.